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Shipping & returns

Shipping & Delivery – within the United States

Shipping costs for orders placed on this site are based on the total weight of your order and the delivery location.  Delivery is available within the United States only.   Because the cost is based on the weight of the order and not the number of items purchased orders with multiple items will normally be charged less shipping that if they were purchased individually.  Shipping charges include carrier costs (including fuel surcharges), handling and processing fees and are subject to change without notice.

Depending on the total weight of your order and the delivery location different shipping methods will be available.  Prior to checkout, while viewing your cart you will be offered the opportunity to enter a destination zip code to determine available shipping methods and charges.  During checkout you will also be allowed to choose your desired shipping method.  A small percentage of orders may have only one shipping methods available.

Returns & Replacements

If for any reason, you are not satisfied with your purchase, you may return it.  Returns on website items can be made only within 30 days of shipment for refund, no exceptions.  Special orders not listed on the website are not returnable or refundable.  Sale items are not returnable or refundable.  All refunds are for merchandise only; shipping charges are non-refundable. For speedy exchanges we recommend returning the items you would like to exchange and placing a new order for the correct items.  For even exchanges, please allow 2-3 weeks from the time you ship the items until you receive the new items. In the event that a customer receives the wrong or defective merchandise a replacement  will be issued to the customer at no cost.  The original item (s) must be returned to our warehouse within 14 days to complete the transaction.  If merchandise is not received within 14 days, the customer’s account will be placed on hold until either merchandise or payment is received. Please contact a customer service representative at 435-753-6070 for return instructions.

All Returns must be shipped to:

The Dance Shop of Logan
521 North Main Street Suite A
Logan, UT  84321
  • All returns (please allow 1-2 weeks for processing)
  • Must be sent postage paid
  • Foot wear and body wear must have all tags attached, not been worn and must be in clean, unwashed original condition.
  • ALL UNDERGARMENTS, TIGHTS, SALE ITEMS, CUSTOM LEOTARDS and MAKEUP ARE A FINAL SALE unless defective.
  • Shoe boxes must not be damaged, or used as the shipping box.
  • Must include a copy of your invoice.  If you send the original, it will not be returned.
  • C.O.D. or check customers must include a check for reshipment charges with your return.
  • We are not responsible for lost or stolen return packages, we strongly suggest you insure your return shipment.

Ordering

Phone Orders/Customer Service:

1-435-787-6070
Please use this number to place orders or for any questions on an item.

Mail Orders:

Please mail completed order form to:  The Dance Shop of Logan, P.O. Box 502, Millville, UT  84326  Please note that if your order is urgent, please call and talk to a Customer Service Agent for stock availability before mailing your order.  Please allow 24 hours to process your order after we receive it.

Group orders:

We have access to thousands of additional items not listed in our web site.  If you are interested in dance wear not listed in our website, please call and talk to a Customer Service Agent.  We will make every effort to meet all your dance wear needs.  We also have all the basics for recitals and performances.  Special orders are not returnable or refundable.

Back Orders:

Every effort is made to ship orders complete.  In the event we are temporarily out of stock of an item that you ordered, we will send out “in stock” products and the balance of the order will follow as soon as possible.  If your order requires more than one shipment due to a backorder you will NOT be charged shipping for the additional shipments.  Back orders older than 90 days will be automatically canceled, unless there are special circumstances.  In this event you will be contacted about the details of the order.  Please specify if you would like your order shipped complete only.